At Unitic Creative Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with the Protection of Personal Information Act (POPI Act) of South Africa.

1. Personal Information We Collect

We may collect the following personal information when you engage with us:
Contact details: Name, email address, phone number, and physical address.
Business details: Company name, job title, and industry.
Payment information: Bank details or transaction data for invoicing and payment processing.
Project-related information: Any data or content you provide for creative services, such as brand assets, project preferences, and feedback.

This information is collected directly from you via email, our website, or other communication channels during our interaction.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

•  To communicate with you regarding your project, orders, and requests.
• To manage our business relationship with you, including invoicing, payments, and customer service.
• To deliver creative services based on your requirements.
• To send updates, newsletters, or promotional content (if you have opted in for marketing communication).
• To comply with legal obligations or respond to legal requests.

3. Sharing of Personal Information

We do not sell or share your personal information with third parties except in the following cases:
–Service providers: We may share data with third-party vendors who assist with services such as payment processing, project management, or IT support. These providers are bound by confidentiality and data protection agreements.
Legal obligations: If required by law, regulation, or court order, we may share your information to comply with legal obligations.

4. Security of Your Personal Information

We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse of your data. However, while we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights Under the POPI Act

Under the POPI Act, you have the following rights regarding your personal information:
Right to access: You may request details of the personal information we hold about you.
–Right to correction: If your personal information is incorrect, you may request that we correct or update it.
Right to deletion: You may request the deletion of your personal information, subject to legal or contractual limitations.
Right to object to processing: You may object to the processing of your personal information for certain purposes, such as direct marketing.
Right to withdraw consent: You may withdraw your consent for us to process your personal information at any time.

To exercise any of these rights, please contact us at hello@unitic.co.za.

6. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Specifically:
Project-related information: Retained for the duration of the project and up to 5 years afterward for potential future references, unless the client requests earlier deletion.
Contact information: Retained for as long as you remain our client or subscriber to our communications.
Financial information: Retained as required by law for 7 years in compliance with tax and accounting regulations.

Once the information is no longer needed, we securely delete or anonymize it, unless retention is required by law.

7. Comments

When visitors leave comments on our website (if applicable), we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection. An anonymized string created from your email address may be provided to a third-party service for comment moderation.

8. Media

If you upload images or media files to our website or share them for project purposes, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website or project platforms could potentially download and extract location data from such media.

9. Embedded Content from Other Websites

Articles or content on our website may include embedded content (e.g., videos, images, articles, etc.) from third-party websites. Embedded content behaves in the same way as if the visitor has visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you have an account and are logged in to that website. We encourage you to review the privacy policies of any third-party sites you interact with.

10. Communication

If you opt-in to receive marketing communication from us, we may send you newsletters, promotional offers, and updates about our services. You can unsubscribe from these communications at any time by following the instructions in the email or by contacting us directly.

11. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve your browsing experience. These technologies help us understand how you interact with our site, enhance functionality, and provide personalized content. You can control cookie preferences through your browser settings.

12. Changes to the Privacy Policy

Unitic Creative Studio reserves the right to update this Privacy Policy as needed. Any changes will be communicated to you and posted on our website, and they will apply to new data collected from the date of the update.

13. Contact Information

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Unitic Creative Studio
Email: hello@unitic.co.za

Phone: 069 463 0125
Address: Cape Town, Western Cape

—By engaging with Unitic Creative Studio, you consent to the terms of this Privacy Policy.